SWOGC: How We Built a Web Portal in under 48 Hours

Southwest Ohio Give CampThis past weekend I volunteered my time to the Southwest Ohio Give Camp for the 3rd consecutive year. All in all, it’s a great event, a local chapter of GiveCamp.org, where regional software developers, designers, and technologists gather together in teams to create working solutions for charities. In the past, I’ve merely volunteered my time and expertise, but this year I undertook a higher challenge, leading my own team. In this post, I discuss my plan for building an entire web portal in less than 48 hours and the lessons learned.

 

Leading a GiveCamp Team – The Plan

I had compiled 8 tips for myself through observation in past years. Going into the weekend, these were my keys to success:

Before the Weekend

  • Prepare with the charity representative to obtain the majority of requirements
  • Present the charity with a “Wish List”, what we need the charity to provide (e.g. logins or files) to be successful
  • Begin visual design collaboration and discussing philosophies
  • Decide on a CMS, such as WordPress or Umbraco

During the Weekend

  • Be pragmatic and cognizant of the critical path!
  • As leader, make sure there are no tasks during the weekend that only I can do
  • Stay clean and flexible
  • Create a project plan first

 

Putting it all together – The Execution

Knowing I would be leading my own team, I recruited 2 .NET developers to help over the weekend. In addition, the event organizers assigned me 2 more developers and a designer. Our charity’s representative was also there to help for almost the entire time.

From Friday evening to Sunday afternoon, our team of technologists contributed about 120 hours to the project. We implemented an internal employee portal for the charity made to match the style of the existing website as much as possible. I would say it was generally a success.

 

Lessons Learned – a Retrospective

“Is that it? That’s all you’re going to say about how the weekend went?”

Well, the details of the project weren’t that interesting. But now that you know what happened, I can remark on what I found to be most important about our strategy and implementation.

Getting Started was Difficult

As you might imagine, assembling a team of mostly strangers, who know very little about the task at hand, can present a specific set of problems. Namely, everyone struggles to dive into a task because of a lack of knowledge about the overall requirements, plan, and others’ skill sets while pitted against the aggressive time constraint.

I think this is somewhat unavoidable. I did a good job of following my own advice, numbers 4 and 8 from above. I also had a list of known tasks pre-written on post-it notes that I used as discussion points to explain the scope of the project. I think having had some of the bigger decisions made going into the weekend helped the team to focus on delivering value to the charity. However, the team didn’t seem to naturally mesh and become fully engaged until Saturday afternoon.

How could I have changed my approach to reach that point earlier? I could have gone further with my research for the weekend making sure that any technical roadblocks were overcome before we started. This became most obvious in relation to my choice of CMS. We were using Joomla!, the CMS that the charity already had for their existing website. Personally, I did not know enough about this CMS to get started in a reasonable timeframe. I was dependent on team members to get our site up and running and the members who did not know Joomla! did not have much to do. Looking back, I would either choose a CMS that I was already more comfortable with or make sure that I knew how to get started with what I chose. Alas, I realized I got lucky with my team member assignments by acquiring some Joomla! knowledge along with them.

Iteration is Awesome

Having the luxury of a charity representative throughout the weekend, we leveraged a tight feedback loop to ensure we delivered a valuable solution. In fact, around noon on Saturday, we all realized that a significant portion of the planned tasks would only be of marginal benefit. Because we adhered to tip number 7 above, we were able to have an ad hoc discussion with the charity about what would provide the most value. As a result, we scrapped many of the broad functionality on our project plan and replaced it with one deeply functional requirement. Had we not had an iterative approach we would not have been able to fulfill the charity’s actual needs.

Get a Designer

Every year, the most in-demand skill at these GiveCamps has been design. There are usually not enough designers for every team and this year was no different. We were lucky to get assigned one (who also was fairly knowledgeable in Joomla!). Having a designer on the team is important because there is no easier way to feel like your solution is worthless than to have it look subpar. This is especially true at a GiveCamp weekend, when all the teams present their results on Sunday and give you benchmarks to compare against. On a time constraint and non-existent budget, I don’t know many developers who could make a user-interface that meets the new standards of the web. Even though our charity was not looking for a “fresh” design on their internal portal, it was nice to have someone who could troubleshoot display issues as we put it together.

 

Would I Do it again?

In a word, absolutely. While I’ve found that the solutions created for these charities over the past 3 years have not been the most interesting technically, the delight and value we are able to provide for non-profit organizations is quite fulfilling. Sure, the weekend comes with a certain level of anxiety. At one point on Saturday, the Web Host for the charity’s site (and all our work in progress) went down temporarily rendering our team useless. Still, it is a great way to meet other local developers who do not necessarily work on the same platform in their day jobs. Leading a team of volunteers who just want to contribute their skills in the most effective way possible provides exactly the right amount of eustress, and I’d recommend it to anyone.

Lessons Learned Negotiating for my First Car

In my early adulthood, I hated negotiating. The process seemed dirty, one which often felt like it required dishonesty. I remember my one attempt to haggle for a $25 t-shirt at a market in the Caribbean when I was 17. My strategy: opening my wallet and saying I only had $5. Somehow the merchant saw through this ruse. I ended up paying full price with the money from my other pocket.

Negotiating down the price of something is uncomfortable for many people:

  • It creates confrontation
  • Logically, items should be marked with a price that everyone pays
  • Even after coming to an agreement, there’s always a sense of wonder if the price could have gone even lower
  • “Professional” negotiators often exaggerate with guilt trips such as “I’ve got kids to feed”

    In Business As in Life, You Don’t Get What You Deserve, You Get What You Negotiate

Immediately after getting my first job offer soon after college, I went with my mom to the local car dealership. She was the negotiator in the family who drove the hardest bargain. I bought a car that Saturday from the first dealership I visited because I needed one for Monday. I went in expecting my mom to work her magic, but I sat and watched while the only additional value we extracted was an extra year of oil changes. Over time, I realized that I basically paid full price for something I didn’t have to, and I became determined to reduce my ignorance of negotiation.

An important concept to understand about negotiation is optimal pricing. Essentially, this means that the dealership wants to charge as much as any individual customer is willing to pay. The price is set to an arbitrarily high amount and each customer negotiates it down to an amount he or she is willing to pay. The dealership would not sell a car below what makes a profit. The salesman’s job is to make you feel like that baseline price is higher than it actually is. Does that make you feel more comfortable about negotiating? The additional money being paid above the baseline is going straight to profit!

The same applies to other scenarios, such as at a street market or negotiating salary. Obviously, there are many additional economic factors to consider, of which I know only a little. However, knowledge of this simple concept can ease discomfort about the negotiating environment.

Reaching the end of a job interview, the human resources person asked a young applicant fresh out of business school, “And what starting salary are you looking for?”

The applicant said, “In the neighborhood of $125,000 a year, depending on the benefits package.”

The interviewer said, “Well, what would you say to a package of five weeks’ vacation, 14 paid holidays, full medical and dental, company matching retirement fund to 50 percent of your salary, and a company car leased every two years, say, a red Corvette?”

The applicant sat up straight and said, “Wow! Are you kidding?”

And the interviewer replied, “Yeah, but you started it.”

-from Recruiters Network

Over the years, I’ve negotiated much more on my own, another car, home prices, salaries, etc. While I’m still very far from as proficient as I’d like to be, these experiences have taught me what to do and what are my weaknesses.

Create Objectivity by Having Someone Negotiate for You

A tip I learned from You Can Negotiate Anything is to ensure an objective party is negotiating for you. Because emotions often get in the way of logic, having someone who is invested only in reducing price can be highly beneficial. Relating this to my story above, my mom should have been objective in the situation but her own emotions were in play. She wanted to make sure I had a car so I didn’t have to borrow hers anymore. She did not want to experience the “pain” of lending her car any longer and was willing to have me pay to get my own.

Willingness to Walk away

The number 1 rule of negotiating is being willing to walk away from the deal. This gives you leverage.

In my example above, my mom was not willing to walk away, because she wanted me to have my own car. In other practical scenarios, this rule means that no one will give you a better price if he or she thinks you are going to buy something anyway. In contrast, if he or she senses your willingness to not come to an agreement, he or she will be more likely to meet your demands.

Collaborate on Less Significant Issues

Sometimes either party will not budge on the main issue, such as price. However, it can be possible to come to agreement on other items that are more significant to one side than the other. In the above example, this meant getting more free maintenance. In salary negotiation, it might mean getting extra paid time off or tuition reimbursement instead of a salary increase. There are many ways to add mutually beneficial clauses to meet in the middle of a negotiation. Additionally, this strategy is much less confrontational.

“If I give one to you, I have to give one to everybody else”

When going into a negotiation, make sure you understand the worst case scenario. Where possible, prepare beforehand to improve the worst case scenario. If missing out on a job opportunity means not having a job, then you can improve the worst case scenario by trying to line up a second job offer. Little tips like the ones above, plus many others, can help to make you a deadly negotiator, and as with anything, practice makes perfect.